Privacy policy

Privacy Policy

Last updated: September 30, 2026

MARQ STUDIO ("MARQ," "we," "us") operates marqstudio.co and the related store, products, and services (the "Services"). This policy explains what personal information we collect, how we use it, and the choices you have. By using the Services, you acknowledge this policy.

Information We Collect

  • Contact details: name, email, phone number, billing and shipping address.
  • Order information: items purchased, returned, or exchanged, and order history.
  • Payment information: processed securely by Shopify and our payment providers. We do not see or store your full card number.
  • Account information: if you create an account, your login details and preferences.
  • Communications: anything you send us, such as support requests or waitlist sign-ups.
  • Device and usage information: IP address, browser, device type, and how you use the site, collected through cookies and similar technologies.

We collect this information directly from you, automatically when you use the site, and from service providers that help us run the store.

How We Use It

  • To process and ship orders, handle returns, and provide customer support.
  • To send order updates and, if you opt in, news about drops, waitlists, and events.
  • To understand and improve the site.
  • To prevent fraud and keep the Services secure.
  • To comply with the law.

Who We Share It With

We do not sell your personal information. We share it only with:

  • Shopify, which hosts our store and processes payments.
  • Service providers that help us operate, such as shipping carriers, email providers (for example, Klaviyo), and analytics or advertising tools.
  • Authorities, when required by law.
  • A successor, if MARQ is ever merged or sold.

Shopify's privacy practices are described at shopify.com/legal/privacy.

Cookies

We use cookies to keep your cart working, remember preferences, and understand site traffic. You can control cookies through your browser settings. Our site does not currently respond to "Do Not Track" signals.

Your Choices and Rights

You can unsubscribe from marketing emails at any time using the link in any email. Depending on where you live, including California, you may have the right to access, correct, or delete your personal information, or to limit certain uses of it. To make a request, email us at the address below. We will not treat you differently for exercising these rights.

Data Security and Retention

We use reasonable safeguards to protect your information, though no system is completely secure. We keep information only as long as needed to provide the Services, meet legal and tax obligations, and resolve disputes.

International Visitors

MARQ is based in the United States. If you access the Services from outside the U.S., your information will be processed in the U.S. and other countries where our service providers operate.

Children

The Services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has shared information with us, contact us and we will delete it.

Third-Party Links

Our site may link to other websites, such as Instagram. We are not responsible for their privacy practices.

Changes

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.

Contact

MARQ STUDIO
Los Angeles, CA, United States
hi@marqstudio.co